Services and Operations
Mission: Provide facilities, programs and services to support and promote learning, leadership, and life skill development.
Vision: Contribute to student retention and satisfaction of customers by
- providing facilities that make educational/professional development more intentional and directed
- maintaining and managing facilities to high standards and being responsive to customer/client needs
- striving to be at the forefront of its field by identifying and following ‘best practices’
- promoting high ethical standards and value driven decision making
- focusing on operational quality, service, innovation and value
- promoting sustainability in operations that will ‘give back’ to the campus and community
Core Functions:
- Manage Havener Center operations and other student facilities
- 4500 events each year with over 500,000 patrons
- Assign and approve space for student, campus and community events
- 15,000 requests in campus facilities each year
- Coordinate Division External Relations Programs
- Parent & Family Advocacy programs
- Division Marketing, web and print
- Meetings, Camps and Conferences
- Ombudsman services
- Coordinate Student Affairs Facilities maintenance
- Havener Center
- Residence Halls
- Student Health
- Athletic Fields
- Student Affairs Contract Management
- Dining Services
- Bookstore
- Vending
- Utilities
- Maintenance
- Provide Student Affairs Department Support
- Payroll Services
- Procurement
- Maintenance
- Renovation and Construction
- Recycling and sustainability
Our Values
Student Services & Operations is committed to ethical and value-driven decision making essential to ensuring fiscal responsibility for the Division of Student Affairs and the Missouri University of Science & Technology. Services & Operations embraces values that provide:
- Focus on operational quality, service, innovation and value in a competitive environment
- Responsiveness to service and product needs of all constituencies
- Identification of "best practices" in our professional services areas
- Dedication to leadership development for all professionals and students that we reach
- Commitment to inclusiveness of all people, cultures, and nations
- Commitment to integrity
- Commitment to sustainability
- Commitment to the measurement of success and establishment of necessary standards
Services and Operations programs promote student
- Involvement; students benefit from opportunities to participate in cultural, educational, social and recreational programs
- Leadership; students gain first hand experiences and prepare to function effectively in a free enterprise economy
- Outreach; activities and programs bring people together and promote citizenship, social responsibility and awareness
- Community; formal and informal associations within the campus and community promote and value diversity, respect freedom of thought and expression, and cultivate loyalty to the university